Introducing the After-Hours Team.
Logistics never stops. Unforeseen delays and other complications can happen at any time. Since you work late to keep goods moving, so do we.
To further improve our service and make sure your freight runs smoothly, no matter the hour, we created the After-Hours Team. The team is available until midnight on weekdays for questions concerning the tracking status of loads, pickup and delivery details or any problems you encounter with your shipment.
Always ready to help. Even after hours.
Regardless of how well you plan, what provider you choose and what mode you use, moving freight does not always run smoothly. For this reason, 74% of shippers and 56% of carriers say that quickly and effectively ‘resolving issues’ is very important to them when selecting a provider to work with.
That’s why we will be there to help you navigate your late-night challenges — whether that be answering questions about a missing pick up number, reporting a broken-down truck or anything in between.
Contact the After-Hours Team.
Connect by Email
After 17:00, if your dedicated RXO rep isn’t available, reach out to the After-Hours Team to resolve issues at eu_247afterhours@coyote.com.
Connect by Phone
You can also reach our dedicated After-Hours Team by phone at +48 71 778 83 67.
